Policies

Upon receipt of your order, you will receive an order confirmation email. Each piece is individually made-to-order and will require 4 – 8 weeks to complete, with the exception of our ready-to-ship collection. For pieces that are ready-to-ship, please allow a 2 – 5 day processing window.
 
For inquiries about the status of your order or any additional questions that you might have, please email us at info@emblmfinejewelry.com.
 
EMBLM does not process or ship orders on Saturday, Sunday, or federally observed holidays.
 
DOMESTIC SHIPPING 
Domestic orders over $500 ship for free via UPS insured ground. Orders under $500 ship for $10 via UPS or USPS. 
Shipments to Alaska and Hawaii ship for $35 via UPS insured ground. 
For security purposes, we require a signature upon delivery for orders over $500 unless otherwise requested. Please ensure an adult will be present and able to sign for the package to verify its delivery. Please note that shipping insurance is active until the package is delivered and signed for.
  
INTERNATIONAL SHIPPING
International orders ship for $75 via UPS insured air. 
For security purposes, we require a signature upon delivery unless otherwise requested. Please ensure an adult will be present and able to sign for the package to verify its delivery. Please note that shipping insurance is active until the package is delivered and signed for.
The customer is responsible for any and all duties and taxes incurred upon arrival within the destination country. Processing time in customs is out of our control. 
  
RETURN POLICY
We do not accept returns. All sales are final. 
  
REPAIRS
For all repair inquiries, please email info@emblmfinejewelry.com.
  
PRIVACY POLICY
EMBLM respects your privacy and does not share any client information. Please see our Privacy Policy page for more information.
  
CONTACT EMBLM
Email: info@emblmfinejewelry.com