Policies

Upon receipt of your order, you will receive an order confirmation email. Each piece is individually made-to-order and will require 2 – 6 weeks to complete. Once your order is ready to ship, you will receive a shipping confirmation email with tracking details. Please note that all EMBLM shipments require an adult signature upon delivery unless otherwise requested. 

For inquiries about the status of your order or any additional questions that you might have, please email us at info@emblmfinejewelry.com.

EMBLM does not process or ship orders on Saturday, Sunday, or company observed holidays. The following holidays are observed:

  • New Year’s Eve
  • New Year’s Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day

DOMESTIC SHIPPING

Domestic orders are shipped UPS insured ground at $20 flat rate. 

Shipments to Alaska and Hawaii are shipped UPS insured ground at $35 flat rate. 

For security purposes, we require a signature upon delivery unless otherwise requested and are unable to ship to P.O. boxes. Please ensure an adult will be present and able to sign for the package to verify its delivery. Please note that shipping insurance is active until the package is delivered and signed for.

INTERNATIONAL SHIPPING

International orders are shipped UPS insured air at $75 flat rate. 

For security purposes, we require a signature upon delivery unless otherwise requested. Please ensure an adult will be present and able to sign for the package to verify its delivery. Please note that shipping insurance is active until the package is delivered and signed for.

The customer is responsible for any and all duties and taxes incurred upon arrival within the destination country. Processing time in customs is out of our control. 

RETURN POLICY

We do not accept returns. All sales are final sale. 

REPAIRS / RING RESIZING

For all repair inquiries, please email info@emblmfinejewelry.com.

We offer ring resizing services at $40 per ring plus shipping costs. Please email info@emblmfinejewelry.com to request this service. 

PRIVACY POLICY

EMBLM respects your privacy and does not share any client information. Please see our Privacy Policy page for more information.

CONTACT EMBLM

Email: info@emblmfinejewelry.com